Our deliveries are provided from local Baveal warehouses in whichever country you are in and deliveries are made within 1 - 4 days on average.

Countries included in deliveries within 1 - 4 days are listed below. Countries outside this list are usually delivered within 4 - 7 days.

• Some products may have more delivery processes independent of the above processes in their own special description, these processes are specified in the descriptions of the products. The delivery of the products whose delivery process is specified in the product description is specific to the product and the processes in the description are deemed to be accepted.

* In some countries it is possible that delivery dates may be exceeded in some cases. Especially in the following countries, it may take longer than the estimated delivery dates. This is due to the customs procedures of these countries taking longer.

Countries that may take a long time for delivery,

Philippines, Republic of the Congo, Antarctica, Dominican Republic, Oman, Guinea Bissau, Ecuador, Haiti, El Salvador, Lebanon, Guatemala, Madagascar, Sierra Leone, Morocco, Iraq, United Arab Emirates, Samoa, Vatican City, Zimbabwe, Paraguay, Marshall Islands, Ashmore and Cartier Islands, Grenada, Nauru, Kiribati, Bahrain and Togo

In countries not mentioned above, delivery dates are made within the specified periods.

• Important Notice: Philippines, Republic of the Congo, Antarctica, Dominican Republic, Oman, Guinea Bissau, Ecuador, Haiti, El Salvador, Lebanon, Guatemala, Madagascar, Sierra Leone, Morocco, Iraq, United Arab Emirates, Samoa, Vatican City, Zimbabwe, Paraguay, Marshall Islands, Ashmore and Cartier Islands, Grenada, Nauru, Kiribati, Bahrain and Togo, we would like to inform you that all orders sent to these countries are subject to customs at the moment of entry into your country customs, if you are informed that you are subject to customs or if it is stated that it is subject to customs without information in your tracking information sent to you, we would like to inform you that you are fully responsible for your order. In the countries we specify, unfortunately, the products that you have not received from your customs cannot be returned to the sender by your country customs. It is entirely your responsibility to receive your products from your country customs. In these countries, your products that you keep at customs for more than 30 days are confiscated by your country and opened for sale within themselves or a similar different transaction is made. Therefore, since the products do not come back to the company that is the sender, unfortunately, your refund cannot be made if you do not receive your products back. Our users who order from these countries are deemed to have accepted that they are responsible for all customs procedures. The refunds of our users in these countries can only be made if you have sent the products to us after receiving the products themselves. Apart from that, unfortunately, the refund of the products you have not received from your customs cannot be made. Because the products waiting at customs in your country are not returned to the sender. The customs legislation of all countries other than the specified countries is different and the specified explanation is not valid outside the specified countries.